Energy Rating Australia Human-Centred Design - GovCMS Drupal Development

The Energy Rating Website, managed by the GEMS Registration and Outreach Section within the Department of Industry, Science, Energy and Resources, was in need of content and website improvements. The Department sought an experienced partner to undertake this task and enhance the user experience of the website, which runs on GovCMS (SaaS Drupal Version 9, using the UI kit).

The existing Energy Rating Website required enhancements to its content and functionality to provide a more engaging and seamless experience for users. The goal was to streamline the presentation of complex information and improve navigation, ensuring users could easily access resources, understand energy ratings, and utilize the Energy Rating Calculator.

Bliss Digital was selected as the trusted partner to revamp the Energy Rating Website, employing a collaborative and iterative approach to address challenges. This involved in-depth analysis of the existing content, structure, and user journey. Utilizing human-centered design principles, we redesigned the information architecture and navigation, ensuring an intuitive user experience. Our design team refreshed the visuals, aligning with the Energy Rating brand identity, and optimized the content management system on the GovCMS platform. 

The outcome was a revitalized website offering streamlined navigation, visually appealing design, improved content accessibility, and enhanced content management capabilities. 

The successful transformation empowers users to easily access resources, make informed energy rating decisions, and enables efficient maintenance by the Department of Industry, Science, Energy and Resources team.


Regional Development Australia